OUR DRINKS
You can find all of that information here.
As we don't use artificial stabilisers in our drinks, sediment can sometimes form. It does not affect the taste, quality or shelf life of the drinks. If left upright, it should settle to the bottom.
Altina is a collection of delicious botanically built non-alcoholic wines. They are made from natural ingredients and Australian native botanicals and are designed to be enjoyed straight from the bottle.
We recommend chilling, and serving in a fancy glass.
Yes, all of our drinks may contain capsaicin.
La Vie En Rose and Le Blanc are sulphite free. Our other wines do contain sulphites.
We don't use any artificial sweeteners (or added sugar) in our drinks.
Our drinks do contain preservatives. You can find the ingredient lists for all of our drinks here.
Altina has a shelf life of up to 2 years unopened.
Check the best before date on the can/bottle. Once opened, refrigerate and use within 2 days.
Altina is a collection of delicious botanically built non-alcoholic wines. They are made from natural ingredients and Australian native botanicals. Our entire collection is non-alcoholic (contains less than 0.02% ABV), and no added sugar.
Altina Le Blanc contains green tea. The caffeine in this product is less than 10mg per litre which is very minimal.
If you have any concerns about drinking Altina during pregnancy, please speak to your Doctor.
Check out our stockist list.
We are often at markets or events around Australia where we offer free tastings. Keep an eye on our social pages to find out where we'll be next.
We also have some taster pack options available to purchase. These packs are great for trying a few of our drinks to see which ones you like before committing to a bigger order. Find our Taster Collection here.
Our minimum order quantity is 3 bottles. You can build your own 3 bottle pack here.
Otherwise, many of our stockists sell single bottles. You can use our stockist locator to find your closest stockist.
SHIPPING & DELIVERY
All orders received will generally be dispatched within 48 hours. Our courier generally delivers to metro areas within 2-3 days. Please check our Shipping Policy for the most up to date shipping information.
Yes, there will be an option for express shipping at checkout.
Check out our refund policy for more information.
For every order we receive, a formula is used to calculate the estimated shipping emissions. Based on those estimates, a portion of our revenue goes to carbon removal companies that have been vetted by scientists from Carbon Direct. Those companies use that money to remove however much carbon our shipments created. Any extra funds go toward the further development of carbon removal technologies. You can read more about our committment here.
ALTINA PACKAGE PROTECTION
ALTINA Package Protection is an optional insurance add-on that can help cover the cost of lost, damaged or stolen orders. See our ALTINA Package Protection Policy here.
ALTINA Package Protection varies depending on the price of your order. It will automatically calculate once you begin to add items to your cart. For most order it costs between $1-5.
You don’t, but it can help speed up the process of resolving issues related to shipping. And in some cases where packages may not normally be covered (such as if your order is stolen after delivery), Pacakge Protection can help.
Please send an email to orders@altinadrinks.com to lodge a claim, stating your order number and a description of the issue. For more detailed information on what's covered, see our ALTINA Package Protection Policy here.
If we're notified by our carrier that your package has been lost or damaged in transit, we'll get in touch with you to inform you of your replacement order number.
If you'd like to file a claim, please reach out to orders@altinadrinks.com
SUBSCRIPTION
Learn more about our Subscribe and Save option here.
Get your favourite drinks automatically delivered to your door every 1, 2 or 3 months.
Plus, there's a few other perks too:
* Regular deliveries: Choose to get a delivery of your favourite drinks every 1,2 or 3 months.
* 10% off our regular prices: Prices starting as low as $16.49 per bottle, and $4.50 per can
* Free delivery nationwide
*Access to bonuses and perks like trying new flavours first and getting exclusive access to events like our Zero Proof Festival.
Yes! You'll create an account when you make your first subscription purchase. Simply log in to make any of these changes. Or get in touch with us at orders@altinadrinks.com for VIP service.
Your order won't be able to be processed and you'll receive an email requesting you to log in to your account and update your details. Alternatively, one of our team members will get in touch to help get it updated for you.
Contact & Support
You can contact us at orders@altinadrinks.com
You can contact us at orders@altinadrinks.com