Shipping and Returns – Altina Drinks

Shipping and Returns

Shipping

We've worked hard to provide you with fair and transparent shipping prices. Our standard shipping rates are as follows.

ACT Standard Shipping 

Free

National Standard Shipping

Single bottle - $5

6 and 12 packs - Free

Products are usually shipped within 24 hours via courier (unless sent to PO Box/ Parcel Locker/ Locked Bag, which will be sent with Australia Post and may take longer to arrive). Standard delivery times are 3-5 days for metro areas. If you'd like express delivery, please get in touch and we'll create a custom order for you.

 

Refund Policy

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. 

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will refund your money upon presentation of your proof of purchase. The best way to obtain a refund is to contact us at info@altinadrinks.com

You agree that you cannot change or cancel an order after it has been placed.